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Enjoy! Gold
Travel your most convenient way
Peace of mind, all year long
Your subscription-based bundle, which offers the most convenient way of travelling. Every time. Comfortable, fast and easy for only €295.
See terms and conditions here.
Optimal use of time before departure
A highly convenient experience, even before taking off. Go quickly through security screening with Fast Lane. Catch up on last-minute business in the Lounge. Make the best use of your time, all tax deductible? Check!
See terms and conditions here.
Smooth experience upon arrival at Brussels Airport
Your arrival will be smooth and comfortable. Your suitcase with attached bTag keeps you in the loop about its arrival time on the belt. Ease of mind? Check!
See terms and conditions here.
What does it contain?
Gold
Convenient towards your destination. Every time.
€295
Valid for 1 year
10 x Fast Lane Pass
10 x Lounge Pass
3 bTags
Our experience in numbers
108 yearsof experience
50k +Lounge visitors per year
1m +Fast Lane users per year
26.4m +passengers per year
Trusted By
Frequently asked questions
Gold Bundle
- Yes, please send an e-mail to customer.care@brusselsairport.be mentioning your address, your Enjoy! account number, your tax number and the name of your company.
- Yes. Just make sure your shipping address is in Belgium to receive your bTags.
For customer care, contact customer.care@brusselsairport.be.
For commercial questions, contact comfortservices@brusselsairport.be.
- You find the overview of your purchase in your order history when you log in. You can also see and use your passes in your Enjoy! Dashboard.
- No. They can buy their tickets on the Fast Lane and/or lounge website.
- You can buy as many as you like. Each Gold Bundle is valid for 1 year after purchase date. Each one is for personal use through your unique Enjoy! QR-code.
Ordering for more than one person? Send an e-mail to comfortservices@brusselsairport.be for more details. We are happy to assist! - You can always find your unique QR-code in your account when you login to Enjoy!. Your QR-code is also sent to you in your order confirmation e-mail.
- No. Your QR-code is valid for direct use at Fast Lane and lounge. Your bTags have a lifetime validity.
- Enjoy! is Brussels Airport’s Rewards & Experience programme. You get access to a range of events, contests and benefits the second you become Enjoy! member. You can also earn Hearts for purchases in our online shop. They will be added to your account so you can trade them in for the benefits you prefer. Learn more here.
- You will be asked to create your Enjoy! account during the purchase of the Gold Bundle.
- The passes on your unique QR-code are valid for 1 year after purchase.
- You can find the expiration date of your passes and Gold Bundle in your Enjoy! dashboard.
- We need to create a unique QR-code, which is linked to an Enjoy! account. You will be able to use your unique QR-code as access code for all our services.
- You can cancel the purchase of your Gold Bundle within 14 days after receiving your bTags. For cancellation, please send an e-mail to customer.care@brusselsairport.be. Please keep in mind that any passes that were used during the 14 days withdrawal period will be charged at full price and deducted from your refund.
- You can find them here.
- No. Your Gold Bundle will be valid for one year from purchase date and will not be renewed automatically.
- Yes. The Diamond Lounges can be accessed by elevator.
- If you want to buy a Gold bundle for someone else (e.g. as a gift, as a travel assistant,…) please send an e-mail to comfortservices@brusselsairport.be.
- Please reach out to customer.care@brusselsairport.be.
- No. Anyone is welcome to become Gold, regardless of how often you fly, your airline or booking class. Neither do you have to be a member of any frequent flyer programme.
- While shopping at the Brussels Airport Online Shop, some information is required in order to show you correct prices (either IN EU or OUT EU) and to determine where you will be able to pick up your order.
Lounge Pass
Consult the frequently asked questions here.
Fast Lane Pass
- Consult the frequently asked questions here.
bTag
Consult the frequently asked questions here.